Delivery
At Isma Color, we are committed to providing you with a fast, reliable, and convenient delivery experience for all your purchases. Please read our delivery policy carefully to understand important details regarding delivery times, fees, and available delivery options.
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Delivery Times
We strive to process and ship your order as quickly as possible. Delivery times vary depending on your location and the chosen delivery method. Please note that delivery times may be extended during periods of high demand or due to circumstances beyond our control, such as weather conditions or carrier delays.
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Delivery Fees
Delivery fees are calculated based on several factors, including the weight, size, and destination of your order. The exact delivery fees will be indicated during the checkout process, before you confirm your order. We also offer occasional promotions that provide free delivery for certain orders or a minimum purchase amount. Please check our website or communications for current offers.
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Order Tracking
Once your order is shipped, we will provide you with a tracking number so you can monitor the delivery status of your package. You can use this tracking number on our website or on the carrier’s website.
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Delivery Issues
If you encounter any issues with your delivery, such as a significant delay or a damaged package, please contact us immediately. We will do our best to resolve the situation and ensure the delivery of your order in a timely manner.
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Contact
If you have any additional questions regarding our delivery policy, please don’t hesitate to contact us at the following email address: contact@ismacolor.ma.